Quality Records
Quality records are intended to demonstrate conformance to specified requirements and effective operation of the quality system. Accordingly, these records fall into two categories which are filed separately.
- Project-specific records: These records, which include pertinent records from the subcontractors, provide evidence showing that the required standards of materials and workmanship have been attained.
- System-related records: These records should indicate that incidents of non-conformance and client complaints diminish in number with maturity of the system
Quality records may be in the form of hard copy or electronic media. Proper maintenance of quality records is an important aspect of a quality system. They should be stored in such a manner as to facilitate retrieval yet preventing unauthorized access. Hence, they should be suitably identified, indexed, secured against damage and deterioration, filed and placed under the control of a designated personnel.