Overview

These are some of the most common questions we receive from customers. We have created this FAQ page to help you find the answer to your questions. If you have a questions that is not listed here, please don’t hesitate to contact our J3 support and send us your question.

How to Use

Knowledge Base information is organized into readily understandable and easily locatable articles, videos and glossary terms.  To locate information, simply enter one or more of the keywords best describing your inquiry into the search engine at the top of the page and click on enter.  You’ll be provided with a list of content links associated with your search criteria.  Alternatively, click on the Article or links located at the left side of the screen for an organized content. 

Should you be unable to locate the information you are looking for through the Knowledge Base or website, you may direct your inquiry to our J3 support

J3 Trainers and Consultants Inc. (“J3”) exists to make workers safer and businesses better. Two main strategies are learning through training and harnessing the power of technology. The two strategies combined allowed J3 to offer convenience by making available its training courses online where learning is made possible at the student’s pace and in their desired place. For the best learning experience, J3 feels responsible to keep its platform and services orderly and safe for its Students/Users, its course tutors and its staff. Hence, these Terms of Service. These Terms of Service apply to all activities on the J3 online training platform and other related services.

The moment a Student /User signs up, he or she automatically becomes part of the J3 online learning ecosystem where they can gain more by interacting with the course tutors, subject matter experts, thought leaders and other learners in the community. J3 believes that anyone can learn as long as there is motivation and opportunity. J3 provides the opportunity.

J3 depends upon the students’ motivation to learn and integrity in taking their chosen coursework. In order to participate in J3 training, students are expected to adhere to J3’s honor code and agree to the Terms of Service and the Privacy Policy.

1. Welcome to J3TCI

Please take time to read these Terms of Service (“Terms”) and the Privacy Policy prior to signing-up to J3 online training website (j3trainings.com) or using any portion of the J3 website (the “Site,” which consists of all content and pages located within the j3trainings.com web domain), including accessing any course material, chat rooms, or other electronic services.

These Terms and the Privacy Policy serve as agreements (the “Agreements”) between a Student/User and J3. By using the Site, a Student/User accepts and agrees to be legally-bound by the Agreements, whether registered user or not. Anyone who does not understand or do not wish to be bound by the Terms of the Service, may not use the Site.

J3 reserves the right to modify these Terms at any time without advance notice. Any changes to these Terms will be effective immediately upon posting on this page, with a corresponding date of effectivity. By accessing the Site after any changes have been made, a Student/User signify his or her agreement on a prospective basis to the modified Terms and all of the changes. It is highly encouraged to periodically visit this page to check for changes or updates and know the latest version of these Terms.

2. Accreditations of J3 Trainers and Consultants Inc.

J3 is a SEC-registered corporation in the Philippines. It started as a partnership in 2014, incorporated in 2016 with a DOLE-accreditation as Safety Training and Consulting Organization. Initially, J3 focused on providing training for safety officers in the construction and general industries and eventually widened its scope into construction engineering and project management. Aside from DOLE-accreditation, J3 is also accredited by the Professional Regulation Commission (PRC) as Continuing Professional Development (CPD) provider.

3. User accounts

Users of the J3 Site are required to completely fulfil the system requirements. Students/Users must provide their legal name, an email address and a user password in order to create a user account (“User Account”). Students/Users must agree never to divulge or share access or access information related to their User Account with any third party for any reason. In setting up User Account, a student may be required to enter additional information (e.g., address, profession, etc). The student is required to provide accurate and current information and agrees to maintain and regularly update information. Such required information the students provide to J3 shall be used to submit reports to regulatory bodies to facilitate CPD unit credits at the PRC and verification process of the authenticity of the Training Certificate issued by J3, especially for courses required for accreditation and certification with government and professional bodies such as Department of Labor and Employment (DOLE) for safety and health related courses and the Department of Public Works and Highways (DPWH) for construction and project management courses.

The Students/Users take complete responsibility for their account and everything that happens to that account, including any harm or damage (to J3 or anyone else) caused by someone using a student’s account without permission. This means the Student/User is responsible with his or her password. A Student/User must not transfer an account to someone else or use someone else’s account. In case a Student/User contacts J3 to request access to an account, J3 Support Team will not grant access unless a Student/User can provide information that can prove owner ship of the account. In the event of the death of a Student/User, the account will be closed.

A Student/User must notify J3 immediately upon learning that someone else may be using his or her account without permission (or if a Student/User suspects any other breach of security) by contacting the J3 Support Team.  A Student/User may be requested to provide some information to confirm ownership of the account.

Students/Users must be at least 18 years of age to create an account on J3 and use its Services.  J3 will immediately terminate any Student/User account upon knowing that such account was created in violation of the rules set herein. A Student/User can, likewise, terminate his or her account at any time by following the steps here.

J3 cares about the confidentiality and security of a Student’s/User’s personal information. Please check the Privacy Policy to know what information J3 collects from its Users and how J3 uses such information.

4. J3 Honor Code

A Student/User agrees to be responsible for his or her own use of the Site, that he or she will use the Site in accordance with these Terms of Use, and Privacy Policy and all applicable national and international laws, rules and regulations, including copyright laws, any laws regarding the transmission of technical data. J3 puts much value on professional honesty and integrity which is expected from all its Service Users. For the guidance of all Students/Users, J3 has put together the Students/Users are allowed and not allowed to do.

4.1 Allowed

Students (Users of J3 Services) agree to:

• comply with all applicable laws, including, without limitation, data privacy laws, intellectual property laws, anti-spam laws, tax laws, and regulatory requirements;
• provide accurate information to J3 and keep them updated and current;
• personally take the course and complete all exams without the assistance or help of another person;
• not complete or submit an exam on behalf of another person;
• maintain only one User Account and not let anyone else use my username and/or password;
• not engage in any activity that would dishonestly improve results, or improve or hurt the results of others;
• not post or distribute answers to exam questions used to assess student performance;
• not engage in any fraudulent or illegal activity associated with his or her J3TCI account;
• read all course materials, view course videos and complete quizzes prior to taking the final exams, if any;
• ask questions when an instructional concept is unclear or not understood;
• use real name on the profile; and
• use the J3 Services with integrity and in professional manner.

4.2 Not Allowed

Students (Users of J3 Services) agree not to:

• create a false identity on J3, misrepresent identity, create a member profile for anyone other than self or use or attempt to use other’s account;
• develop, support or use software, devices, scripts, robots or any other means or processes (including crawlers, browser plugins and add-ons or any other technology) to scrape the Services or otherwise copy profiles and other data from the Services;
• override any security feature or bypass or circumvent any access controls or use limits of the Service (such as caps on keyword searches or profile views);
• copy, use, disclose or distribute any information obtained from the Services, whether directly or through third parties (such as search engines), without the consent of J3;
• divulge or disclose information the User does not have the consent to disclose;
• violate the intellectual property rights of others, including copyrights, patents, trademarks, trade secrets or other proprietary rights;
• violate the intellectual property or other rights of J3, including copying or distributing learning videos or other materials, using the word “J3 “or “J3TCI” or its logos in any business name, email, or URL;
• post anything that contains software viruses, worms, or any other harmful code;
• reverse engineer, decompile, disassemble, decipher or otherwise attempt to derive the source code for the Services;
• imply or state that you are affiliated with or endorsed by J3 without express consent (e.g., representing yourself as an accredited J3 course tutor/trainer);
• rent, lease, loan, trade, sell/re-sell or otherwise monetize the Services or related data or access to the same, without J3’s consent;
• use bots or other automated methods to access the Services, add or download contacts, send or redirect messages;
• monitor the availability of J3 Services, performance or functionality for any competitive purpose;
• engage in “framing,” “mirroring,” or otherwise simulating the appearance or function of the Services of J3;
• overlay or otherwise modify the Services of J3 or their appearance (such as by inserting elements into the Services or removing, covering, or obscuring an advertisement included on the Services); and
• interfere with the operation of, or place an unreasonable load on, the Services of J3 (e.g., spam, denial of service attack, viruses, gaming algorithms).

Furthermore, Students/Users agree not to scrape, or otherwise download in bulk, any Site content, including but not limited to, course materials. Students/Users also agree not to misrepresent or attempt to misrepresent your identity while using the Site.

Failure to abide by these Terms may result in the suspension of Student/User account, at the sole discretion of J3.  In the event a Student’s/User’s account is suspended for fraudulent or illegal activity, no refunds for any purchases will be given.

5. Course Enrollment and Lifetime Access

J3 grants its Students/Users a limited, non-exclusive, non-transferable license to access and view the courses and associated content for which a student has paid for, solely for personal, non-commercial, educational purposes through the Services, in accordance with these Terms and any conditions or restrictions associated with a particular courses or feature of the J3 Services. All other uses are expressly prohibited. A Student/User may not reproduce, redistribute, transmit, assign, sell, broadcast, rent, share, lend, modify, adapt, edit, create derivative works of, or use any course unless we give you explicit permission to do so in a written agreement signed by a J3.

J3 grants a lifetime access to the course purchased by a Student/User. However, J3 reserves the right to revoke or deny any access and use courses at any point in time in the event where J3 is obligated to disable access to a course due to legal or policy reasons, for example, the course is the object of a copyright complaint.

6. Payments and Refunds

A J3 Student/User agrees to use only valid payment method to purchase a course. In the event a Student/User is not happy with the course purchased, J3 offers a hundred percent refund under the conditions in 6.2.

6.1 Payments

The rates of training fees posted in J3 website includes taxes and all other fees and is the final amount a student pays at checkout. A Student/User agrees to pay the published rates of the course purchased and authorize J3 to charge a Student’s/User’s debit or credit card for those fees. J3 works with a third party payment processing partner PAYMAYA for convenience and security. Check out the Privacy Policy for more details.

In making a purchase, a Student/User agrees not to use an invalid or unauthorized payment method. If payment fails and a Student/User still gets access to the course, the Student/User agrees to pay J3 the corresponding fees within thirty (30) days of notification from J3 who reserves the right to disable access to any course for which full payment has not been received.

6.2 Refund

If, for any reason, a Student/User is not satisfied or has mistakenly purchased a course, J3 may refund the training fees provided that request is sent within 3 days after the purchase and Certificate of Completion has not been issued yet. No refund is due to a Student/User if request is received by J3 beyond the 3-day time limit. However, if a course a Student/User previously purchased is disabled or withdrawn for legal or policy reasons, a Student/User is entitled to a refund beyond this 3-day limit but within the year it is purchased.

It should be understood that once a Student/User returns the Service purchased and the refund has already been issued by J3, the Student/User account will be closed and can no longer be accessed by the Student/User.

7. Use of Contents on the Site

Unless otherwise expressly stated on the Site, all texts, exams, video, images, exercises and other instructional materials provided are for your personal use in connection with a particular courses only. The Student/User agrees to retain all copyright and other notices on any content obtained from the Site. All rights in the Site and its content, if not expressly granted, are reserved.

8. Disclaimers of warranty / limitations of liabilities

In unavoidable instances when the J3 platform is down for whatever reason (maintenance, connectivity issues or problem with hosting or security issues), a Student/User agrees not take any action against J3. In legal terms, the Site and any information, content or services made available on or through the Site are provided “as is” and “as available” without warranty of any kind (express, implied or otherwise), including, without limitation, any implied warranties of merchantability, fitness for a particular purpose and non-infringement, except insofar as any such implied warranties may not be disclaimed under applicable law.

J3 does not warrant that the Site will operate in an uninterrupted or error-free manner, that the site is free of viruses or other harmful components, or that the courses or content provided will meet Student’s/User’s needs or expectations. J3 also makes no warranty about the accuracy, completeness, timeliness, or quality of the site or any courses or content, or that any particular courses or content will continue to be made available.

The Student/User assumes the risk related to the use of the Site and the content and services obtained from or through the Site.  Furthermore, access to or download of information, materials or data through the Site or any reference sites is at the discretion and risk of the Student/User who will be solely responsible for any damage to your property (including your computer system) or loss of data that results from the download or use of such material or data. A Student/User fully accepts these risks and agrees not to take action against and to seek damages against even if loss or damage results from out of using the J3 platform and Services. In legal terms, to the extent permitted by law, J3 will not be liable for any indirect, incidental, punitive, or consequential damages (including loss of data, revenue, profits, or business opportunities, or personal injury or death), whether arising in contract, warranty, product liability, or otherwise, and even if we’ve been advised of the possibility of damages in advance. Liability of J3 to a Student/User or any third parties under any circumstance is limited only to one thousand pesos (PhP1,000) or the amount the Student/User have paid to J3 in (1) month before the event giving rise to the claims. Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so some of the above may not apply to you.

8.1 Links to Other Sites

The J3 Site may include hyperlinks to websites maintained or controlled by others. J3 is not responsible for and does not routinely screen, approve, review or endorse the contents of or use of any of the products or services that may be offered at these Sites. A Student/User may access linked third-party websites as his or her risk. To the fullest extent permitted by applicable law, a Student/User agrees that J3 will not be liable for any loss or damages, either actual or consequential, arising out of or relating to these Terms of Service, or the Student’s/User’s (or any third party’s) use of or inability to use the Site, or placement of content on the Site, or reliance upon information obtained from or through the site, whether claim is based in contract, tort, statutory or other law. In particular, to the fullest extent permitted by applicable law, J3 will not have liability for any consequential, indirect, punitive, special, exemplary or incidental damages, whether foreseeable or unforeseeable and whether or not J3 has been negligent or otherwise at fault (including, but not limited to, claims for defamation, errors, loss of profits, loss of data or interruption in availability of data).

9. Indemnification

A Student/User agrees to defend, hold harmless and indemnify J3 and their respective subsidiaries, affiliates, officers, instructors, students, governing board members, agents, and employees from and against any third-party claims, actions or demands arising out of, resulting from, or in any way related to the Student’s/User’s use of the Site, including any liability or expense arising from any and all claims, losses, damages (actual and consequential), suits, judgments, litigation costs and attorneys’ fees, of every kind and nature. In such a case, J3 will provide the Student/User with written notice of such claim, suit or action.

10. Miscellaneous

10.1 Termination Rights

A Students/User agrees that J3, in its sole discretion, may terminate a Student’s/User’s use of the Site or participation in it, for any reason or no reason, with or without notice. It is the policy of J3 to terminate, in appropriate circumstances, users of the Site who commit Terms infringement. J3 reserves the right, at any time in their sole discretion, to cancel, delay, reschedule or alter the format of any course offered through J3, or to cease providing any part or all of the Site content or related services, and Student/User agrees that J3 will not have any liability for such an action. A Student/User may, at any time, terminate or discontinue participation in the Site as desired. The rights granted to any Student/User hereunder will terminate upon any termination of right to use the Site but the other provisions of these Terms will survive any such termination.

10.2 Entire Agreement

These Terms and the Privacy Policy together constitute the entire agreement between a Student/User and J3TCI with respect to use of the Site, superseding any prior agreements between the Student/User and J3TCI regarding the use of the Site.

10.3 Waiver and Severability of TERMS

Any failure of J3 to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. If any provision of these Terms is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision and the other provisions of these Terms shall remain in full force and effect.

10.4 Governing Law and Dispute Resolution

Any Student/User agrees that these Terms and any claim or dispute arising out of or relating to these Terms or any content or service obtained from or through the Site will be governed by the laws of the Republic of the Philippines, excluding its conflicts of law provisions. A Student/User agrees further that all such claims and disputes will be heard and resolved exclusively in the courts of Cagayan de Oro City, Philippines.  Consent to the personal jurisdiction of those courts over a Student/User for this purpose, is given and waive and agree not to assert any objection to such proceedings in those courts (including any defense or objection of lack of proper jurisdiction or venue or inconvenience of forum).

11. How to Contact Us

The best way to get in touch with J3 is to contact our Support Team.  We, at J3 would love to hear your questions, concerns, and feedback about our Services.

Thanks for learning with us!

PRIVACY POLICY

Welcome to J3 and thank you for joining J3 online learning ecosystem. We at J3 Trainers and Consultants, Inc. (“J3”, “J3”, “we”, “us”), care about you and respect your privacy and want you to understand how we collect, use, and share data about you. This Privacy Policy covers our data collection practices and describes your rights to access, correct, or restrict our use of your personal data.

Unless we link to a another policy otherwise, this Privacy Policy applies when you visit or use the J3 website, or related services (the “Services”).

By using the Services, you agree to the terms of this Privacy Policy. If by any reason you do not agree with the terms contained in this Privacy Policy or any other terms that govern the use of our Services, please do not use our Services.

1. Introduction

This Privacy Policy discloses the privacy practices for J3 (j3trainings.com). This Privacy Policy applies solely to information collected by this web site. This policy will notify you of the following:

1. What personally identifiable information is collected from you through the web site, how it is used, and with whom it may be shared.
2. What options you can take regarding the use of your data.
3. The security procedures in place to protect the misuse of your information.
4. How you can correct any inaccuracies in the information.
5. Information collection, use, and sharing

J3 is the sole owners of the information collected on this site. We only have access to information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

J3 will use your information to communicate to you or to respond to your queries/concerns to about our Services and our web site. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order, submit transcripts, or inform your employer of your training status.

3. Data We Collect

When you decide to purchase our Services, we directly collect certain data from you, like information you disclose about yourself, data about your participation in course(s), and data from third-party platforms you connect with J3. We also collect some data automatically, like information about your device and what parts of our Services you interact with or spend time using.

3.1. Data You Provide to Us

We may collect different data from or about you depending on how you use the Services. Below are some examples to help you better understand the data we collect. When you create an account and use our Services, including through a third-party platform, we collect data you provide directly, including:

3.2 Data We Collect through Automated Means

When you access the Services (including browsing courses), we collect certain data by automated means, including:

The data listed above is collected through the use of server log files and tracking technologies, as detailed in the “Cookies and Data Collection Tools” section below. It is stored by us and associated with your account.

4. Your access to and control of your information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

• see what data we have about you, if any;
• change/correct any data we have about you; (Note: We require verification before making a formal name change to ensure the documents produced by our websites are accurate.)
• request us to delete any inaccurate information we have about you;
• request a release of your training certificate to an employer or other institution; and
• express any concern you have about our use of your data.

5. Security

Our Students/Users are assured that we take all possible precautions to protect your information entrusted to us. When you submit sensitive information via the website, your information is protected both online and offline.

As a general policy, we do not collect or store any credit card data locally on our computer systems or in paper form. All credit card data collected is stored in an encrypted form by our credit card processor.

We use encryption to protect sensitive information transmitted online. Your information offline is also given the same amount of protection. Only employees (all are to accomplish a Non-Disclosure Agreement with J3) who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

6. Cookies

“Cookies” are used in our website.  A cookie is a piece of data stored on the hard drive. We use these to help us improve your access to our site, (e.g. allowing you to login once and access multiple pages). The cookies we use are destroyed (deleted) when your browser session ends.

Some of our business partners may use cookies on our site (for example, google and advertisers). We use google analytics, remarketing features, and advertising reporting features to learn how visitors use our website and what their general interests are. This allows us to improve our site content to meet the needs of our customers.

7. Links

Our website contains links to other sites. We are not responsible for the content or privacy practices of other sites. We encourage our users to read the Privacy Policy of any site that collects personally identifiable information.

8. Updates

J3 reserves the right to modify these Privacy Policies at any time without advance notice. Any changes to these Privacy Policies will be effective immediately upon posting on this page, with an updated effective date. By accessing this site after any changes have been made, you signify your agreement on a prospective basis to the modified Privacy Policy and all of the changes. It is highly encouraged to periodically visit this page to check for changes or updates and know the latest version of these Privacy Policies.

9. Contact information

If you feel we are not abiding by this privacy policy, you should contact us immediately via telephone at (088)851 2167 or by email at support@j3trainings.com

COOKIE POLICY

What are cookies?

Cookies are small text files stored by your browser as you browse the internet. They can be used to collect, store, and share data about your activities across websites, including on J3. Cookies also allow us to remember things about your visits to J3, and to make the site easier to use.

We use both session cookies, which expire after a short time or when you close your browser, and persistent cookies, which remain stored in your browser for a set period of time. We use session cookies to identify you during a single browsing session, like when you log into J3. We use persistent cookies where we need to identify you over a longer period, like when you request that we keep you signed in.

Why does J3 use cookies and similar technologies?

We use cookies and similar technologies like web beacons, pixel tags, or local shared objects (“flash cookies”), to deliver, measure, and improve our services in various ways. We use these cookies both when you visit our site and services through a browser and through our mobile app. As we adopt additional technologies, we may also gather additional data through other methods.

We use cookies for the following purposes:

For example, cookies help authenticate your access to J3 and prevent unauthorized parties from accessing your accounts.

For example, cookies help us remember your preferred language or the country you’re in, so we can provide content in your preferred language without asking each time you visit.

For example, cookies help us test different versions of J3 to see which features or content users prefer, web beacons help us determine which email messages are opened, and cookies help us see how you interact with J3, like the links you click on.

We also work with a number of analytics partners, including Google Analytics, who use cookies and similar technologies to help us analyze how users use the Services, including by noting the sites from which you arrive. Those service providers may either collect that data themselves or we may disclose it to them.

What are my privacy options?

You have a number of options to control or limit how we and our partners use cookies:

• Most browsers automatically accept cookies, but you can change your browser settings to decline cookies by consulting your browser’s support articles. If you decide to decline cookies, please note that you may not be able to sign in, customize, or use some interactive features in the Services.
• Flash cookies operate differently than browser cookies, so your browser’s cookie-management tools may not remove them. To learn more about how to manage Flash cookies, see Adobe’s article on managing flash cookiesand Website Storage Settings panel.
• For general information about targeting cookies and how to disable them, visit allaboutcookies.org.
• Updates & Contact Info

From time to time, we may update this Cookie Policy. If we do, we’ll notify you by posting the policy on our site with a new effective date. If we make any material changes, we’ll take reasonable steps to notify you in advance of the planned change. 

If you have any questions about our use of cookies, please email us at  support@j3trainings.com

J3 Trainers and Consultants Inc. is a training company accredited by the Occupational Safety and Health Center (OSHC) of the Department of Labor and Employment (DOLE) as Safety Training Organization (STO), Safety Consulting Organization (SCO), and Construction Heavy Equipment Testing Organization (CHET). It is also accredited by the Professional Regulation Commission (PRC) as Conti

J3TCI was first established to respond to the need of the construction industry to professionalize management, technical, and worker skills and to elevate the level of safety consciousness and priority in this high-risk industry through training and professional help via consultancy. In addition to the construction industry, J3TCI also caters to the other industries in terms of safety such as the mining, manufacturing, food, and service industries.

Aside from safety training, J3TCI also serves the training needs of the professional sector, specifically in construction engineering, project management, human resource management, food safety, quality management, business continuity, and entrepreneurial development.

The Company is an SEC-registered corporation established in 2016 with a corporate office in Cagayan de Oro City.

You can call our office at (088) 851 2167 | 0917 777 6493 | 0950 0934 648

You can also email our staff at train@j3solutions.com.ph

J3 Trainers and Consultants Inc. is on the list of DOLE-Accredited Safety Training Organizations granted with interim accreditation to conduct mandatory OSH training online. 

We are based in Cagayan de Oro and we’re located at the heart of this bustling and vibrant city. When you visit the city of Golden Friendship, come and visit our office.

Our corporate address is:

2nd Flr., Bldg 3, Pueblo de Oro Business Park, Masterson Avenue Cag de Oro, Philippines 9000

OSH modular Courses

We only offer modular format for BOSH SO1, BOSH SO2, and COSH SO2. It follows that these courses do not have a schedule like webinars, for the reason that we aim to provide flexibility and convenience. Allowing our customers to take these courses; from 12nn-10pm everyday within 7 days for SO1 and 30 days for SO2, accordingly.

Modular courses

All other courses, aside from BOSH and COSH, which are offered in modular format are also not scheduled. Giving our customers a more convenient and more flexible way to learn. These courses can be taken at your most suitable time.

To all our J3 graduates in our Public/Face to Face training. You can register at j3trainings.com and enroll in all the courses you’ve attended from us for FREE to get your new certificate with Verification No.

Just follow these steps and requirements:

1. Register at j3trainings.com complete your Profile, and wait for the verification of your account.
2. Once verified, Upload your old certificate in your Dashboard.
3. Buy all the courses you’ve attended, then choose Bank Payment in the payment option for us to complete your order.
4. Send us an email at support@j3trainings.com
   with Subject: Old Participant requesting for New Certificate
   1. List all the courses you have attended in the past that you have enrolled and ordered online
   2. Write the registered email account that you used at the website

• Please wait for approval from our support team.
• Once you receive the approval and your order is complete, you can take the course and get the certificate after you have completed the course.

Note: In order to get the new certificate, you need to take the course again using our website. For COSH, BOSH SO1, and BOSH SO2 graduates, kindly follow the instructions in the Course Orientation which is part of the course.

There are courses that have freebies that you can get if you’ve enrolled and ordered the course before the promo ends.

If you have any questions or clarifications, please send us a message at support@j3trainings.com